• Software Services include Requirements Definition, Solution Architecture, System Design & Development, Testing, Support & Maintenance, and Project/Program Management.

Requirements Definition: Using state-of-the-art requirements definition tools and an in-depth knowledge of telecommunications products, services and networks, our Consultants and Business Analysts create:

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         — Use Case Models
         — Functional Requirements Specification (FRS)
         — Non-Functional Requirements Specification (NFRS)
         — Requirements Traceability and Verification Matrix
  
  Solution Architecture: Highly experienced in telecommunications processes, architectures, information/data models (eTOM, NGOSS, SID, OSS/J), and IT standards and architectures, our architects can help you define:
  
  

       — High-level System Context Diagrams
       — Architecture Overview Diagrams
       — Operational/Deployment Architectures
       — Data Migration Architecture (if applicable)
       — System Component Model & Interaction Diagrams
       — System Interface Specifications
       — Logical Data Model Capability Model
       — System Performance Analysis and Tuning
       — Security Architectures

System Design & Development: Experienced Business Analysts, Architects, Software Engineers, and Project Managers using state-of-the-art Design, Development and Project Management tools will work with you to define:

       — Software Requirements Specifications
       — System Baseline Specification
       — Design Architecture Model
       — Detailed Design Specifications
       — Data Migration Design Specifications (if applicable)
       — Project Plan & Schedule
       — Risk Mitigation Plan
       — Source Code Control
       — Software Development Processes
       — Bug Tracking, Reporting & Management
       — Unit Test Plans
       — Unit Test Cases

Testing: Experienced Business Analysts, Tester Architects, Testers, and Project Managers using state-of-the-art Testing tools will work with you to define:

       — Functional Test Plans
       — Functional Test Cases
       — Data Migration Test Plans (if applicable)
       — Data Migration Test Cases (if applicable)
       — Regression Test Plans
       — Regression Test Cases
       — System Integration Test (SIT) Plans
       — System Integration Test (SIT) Cases
       — Performance Test Plans
       — Performance Test Cases
       — User Acceptance Test (UAT) Plans
       — User Acceptance Test (UAT) Case
       — Pre-Production Test Plan
       — Pre-Production Test Cases

Support & Maintenance: AmberNet developed and owned products and technologies will be fully supported as per the terms and conditions defined within the Support Agreement. Systems or sub-components of a larger system that are architected, designed and developed but not owned by AmberNet will also be fully supported and maintained. However, AmberNet currently does not offer Support and Maintenance of 3rd party developed Software. Support Engineers and Project Managers will work with you to provide:

       — 2nd and 3rd level Support
       — Periodic Major, Minor and Maintenance Releases
       — Emergency Bug Fixes and Patches

Project/Program Management: AmberNet Project/Program Managers hold the key to successful project delivery. They orchestrate the project from start to finish and are passionate about meeting deadlines and budgets. Highly experienced, certified, and using state-of-the-art management tools/templates, Project Managers work in with Architects, Business Analysts, Engineers and Testers to define/manage:

       — Project/Program Plans
       — Project/Program Status Reports
       — Project/Program Financials
       — Project/Program Communications
       — Project/Program Risk Management
       — Statement of Work (SOW)
       — Project/Program Delivery